Information We Collect

Personal Details You Provide

When you sign up for ophrandovius, we need some basic information to get you started. This includes your name, email address, and contact details. If you're setting up payment features, we'll also collect banking information through our secure payment processors.

• Your full name and email address for account creation
• Phone number if you want SMS notifications about your budget
• Billing address and payment details for subscription processing
• Financial data you input into your budgeting tools
• Communication preferences and settings

Technical Information

Our system automatically collects certain technical data when you use ophrandovius. This helps us keep the service running smoothly and fix problems when they come up. We're talking about things like your IP address, browser type, and how you navigate through our platform.

We use cookies and similar technologies. These aren't the edible kind — they're small files that help us remember your preferences and keep you logged in. You can control these through your browser settings, though some features might not work as well if you disable them.

How We Use Your Information

We don't collect information just for the sake of it. Everything we gather serves a specific purpose related to providing you with budgeting tools that actually work.

We might also use aggregated, anonymized data for research and development. This means combining lots of users' data in a way that doesn't identify anyone specifically. It helps us understand broader patterns and improve our services for everyone.

Data Sharing and Third Parties

We don't sell your personal information. Never have, never will. But we do work with some trusted partners who help us run the service, and they might need access to certain information.

Service Providers We Work With

• Payment processors who handle subscription billing securely
• Cloud hosting providers where we store your data
• Email service providers for sending notifications and updates
• Analytics tools that help us understand how people use ophrandovius
• Customer support platforms when you reach out for help

Legal Requirements

Sometimes we're legally required to share information. This includes responding to valid legal requests from law enforcement or regulatory bodies in Australia, complying with court orders, or protecting our legal rights when necessary. We'll notify you about these requests unless we're prohibited from doing so by law.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. And we've set up straightforward ways to exercise them.

1. Access Your Data: You can request a copy of all personal information we hold about you. Just email us and we'll provide it within 30 days.
2. Correct Inaccuracies: If any of your information is wrong or outdated, you can update it directly in your account settings or ask us to fix it.
3. Delete Your Information: You can request deletion of your account and associated data. We'll process this within 30 days, though we might need to keep some records for legal or legitimate business purposes.
4. Export Your Data: Want to take your budgeting data elsewhere? We'll provide it in a commonly used format so you can transfer it easily.
5. Opt Out of Communications: You can unsubscribe from marketing emails anytime using the link at the bottom of each message. Service-related communications will continue while you have an active account.
6. Restrict Processing: In certain situations, you can ask us to temporarily stop processing your data while we investigate a concern you've raised.

To exercise any of these rights, contact us at help@ophrandovius.com. We'll verify your identity to protect your information, then handle your request promptly.

Data Security Measures

Protecting your financial information isn't optional — it's fundamental to what we do. We use industry-standard security measures, but we'll be honest: no system is 100% secure. What we can tell you is that we take this responsibility seriously and constantly work to improve our protections.

Technical Safeguards

• End-to-end encryption for all data transmission using TLS 1.3
• Encrypted storage of sensitive financial information at rest
• Regular security audits and penetration testing by independent firms
• Multi-factor authentication options for account access
• Automated monitoring systems that detect suspicious activity
• Regular backups stored in geographically separate locations

Organizational Security

Our team receives regular security training. Access to personal information is limited to employees who genuinely need it for their work. We maintain detailed logs of who accesses what data and when.

Data Retention and Deletion

We keep your information only as long as needed for the purposes we collected it. When you close your account, we don't keep your data indefinitely.

Retention Periods

• Active account data: Retained while your account remains open
• Closed account data: Deleted within 90 days unless legal retention applies
• Financial transaction records: Kept for 7 years per Australian tax law
• Communication logs: Retained for 2 years for quality and training purposes
• Technical logs: Automatically purged after 12 months
• Backup data: Removed from backups within 6 months of deletion

When we delete your information, we use secure deletion methods that make recovery extremely difficult. For backups, your data gets overwritten during the normal backup rotation cycle.

Children's Privacy

ophrandovius isn't designed for children under 18. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Australian privacy law includes special protections for children's data, and we take these seriously. If we discover we've inadvertently collected information from someone under 18, we'll delete it within 48 hours.

International Data Transfers

Your data is primarily stored on servers located in Australia. However, some of our service providers operate internationally, which means your information might occasionally be processed overseas.

When we transfer data internationally, we ensure the receiving country has adequate privacy protections or we put contractual safeguards in place. This might include Standard Contractual Clauses approved by privacy regulators or ensuring the provider has appropriate certifications.

Changes to This Policy

Privacy regulations evolve, and so do our services. When we need to update this policy, we'll notify you through email and by posting a notice in your ophrandovius dashboard at least 30 days before changes take effect.

Significant changes — like introducing new data collection practices or changing how we share information — will require your explicit consent before they apply to your account. Minor updates, like clarifying existing practices or adding examples, might not require separate notification.

You can always find the current version of this policy on our website, along with an archive of previous versions. We include the effective date at the top so you know when it was last updated.

Complaints and Disputes

If you're unhappy with how we've handled your personal information, please tell us first. Most concerns can be resolved through direct communication.

1. Contact our privacy team at help@ophrandovius.com with details of your concern
2. We'll acknowledge your complaint within 5 business days
3. We'll investigate thoroughly and respond within 30 days
4. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner

The OAIC is Australia's privacy regulator. They can investigate complaints and enforce privacy law. You can reach them at oaic.gov.au or call 1300 363 992.